Cafe English

Our uniquely designed program is ideal for students interested in working in cafés, or other areas of customer service. It bridges the gap between a language classroom and a fast-paced English-speaking work environment by allowing students to practice common workplace scenarios while obtaining specific and immediate one on one feedback from a certified ESL teacher. The students learn the language required to work at a café, and practice it daily.

Highlights

Practice real life café conversations.
Learn job related terminology and practice in realistic situations.
Learn the basics of making coffee and drinks while learning English vocabulary.
Improve your marketing skills in English.
Enjoy a creative class where you are able to design and manage your own café in English.

Timetable

Afternoon

1:15 PM - 2:15 PM

Introduce topic, small talk, daily sales log

2:15 PM - 2:30 PM

Break

2:30 PM - 3:15 PM

Discussion, recipes, practice

Class Outcomes

The classes focus on the language skills needed in a wide range of work-related scenarios. Some classroom topics include:
- Dealing with customer complaints
- Handling money
- Making beverages
- Customer service analysis/practice
- Speaking with co-workers
- Interview practice

Delivery Methods

and expressions for class and personal study
- Frequent hands-on, practical role-plays
- Daily one on one, specific feedback on pronunciation, intonation, and usage of learned language
- Daily reviews

Evaluation

Students will be evaluated based on their interaction with customers and peers.
Students will also receive feedback on their performance in class.

Attendance Policy

Attendance is an integral part of this class. Students who miss more than 3 days per session will find it very difficult to improve or keep up.

Materials

- Daily handouts with common vocabulary
- Differentiated Instruction (use of real objects, visuals, video, pair discussions, timed work scenarios, etc.)