REFUND POLICY
The registration fee and all placement fees are non-refundable in ALL cases. Tuition and material fees are non-transferable. Students have a 48-hour contract cancellation period before signing the registration contract. Please consider when applying that student authorization or visitor visas may take up to several weeks to process.
I. REJECTED STUDY PERMIT AND/OR VISA WITH PROVINCIAL ATTESTATION LETTER (PAL) AND/OR LETTER OF ACCEPTANCE (LOA) ISSUED BY RCIIS
Students who are refused entry to Canada must provide the OFFICIAL REFUSAL LETTER which is associated with the most recent LOA before a refund can be processed.
After RCIIS receives the refusal letter, the student will receive a 100% refund of tuition and material fees. The registration fee will be deducted, and a $200 PAL fee will be deducted if a PAL has been issued.
If you cannot provide the official refusal letter from IRCC associated with the most recent Letter of Acceptance (LOA), no refund will be made.
If the registration fee was waived as part of a promotion, and your study permit was rejected, a fee of $175 will be deducted from the total refund amount. PAL fees are non-refundable.
II. CANCELLATION BEFORE THE START OF THE PROGRAM WITHOUT PAL and/or LOA ISSUED
If RCIIS receives written notice of withdrawal from the student, the following amounts will be deducted:
| Withdrawal Notice |
Total Tuition Fee |
Total Material Fee |
| 31 calendar days or more before the start date |
30% |
30% |
| 30 calendar days or less before the start date |
50% |
50% |
If the school does not receive written notice of cancellation or deferral, the student's attendance will be counted from the original starting date in every case. If you withdraw after deferring RCIIS will deduct a deferral fee (refer to IV. DEFERRALS) in addition to the cancellation fee.
III. CANCELLATION AFTER THE START OF THE PROGRAM WITHOUT PAL and/or LOA ISSUED
Based on how much of the course has been completed the following amounts will be deducted:
| Program Completion |
Total Tuition Fee |
Total Material Fee |
| 0% - 10% |
50% |
50% |
| 11% - 30% |
70% |
70% |
| 31% or more |
No refund |
No refund |
For students studying as part of a package, there will be no refunds for the cancellation of individual programs within the package.
IV. DEFERRALS
In the case of a deferral there will be an additional charge based on the table below:
| Deferral |
Before the start date |
On or after the start date |
| First time |
10% of tuition and material fee |
25% of tuition and material fee
*RCIIS will determine when you can start
|
| Additional times |
20% of tuition and material fee |
30% of tuition and material fee
*RCIIS will determine when you can start
|
Deferral requests must be given to RCIIS in writing.
V. ABSENCE / VACATION
Students absent from class for 5 or more consecutive days without notifying the school in writing, will be removed from the class list and may have to re-enter the program. Tuition and material fees cannot be extended during unapproved absences for any reason.
VI. APPLYING THROUGH AN AUTHORIZED REPRESENTATIVE
If a student applied through an authorized representative of RCIIS, the student must request and obtain refunds directly from that representative. RCIIS assumes that students have read and consented to the RCIIS Refund Policy when applying through their agents.
VII. HEALTH INSURANCE REFUND
Health insurance policy purchase fees are non-refundable.
VIII. ACCOMMODATION AND PICK-UP REFUND
Accommodation and airport pick-up placement fees are non-refundable.
IX. ACCOMMODATION CANCELLATION
HOMESTAY
A WRITTEN REQUEST RECIEVED BEFORE CHECK-IN:
| Time |
Deduction |
| 30+ days |
Placement fee |
| 14 - 29 days |
Placement fee + 30% of room fee |
| 0 - 13 days |
Placement fee + 50% of room fee |
A WRITTEN REQUEST RECIEVED AFTER CHECK-IN:
If you decide to leave homestay after check-in you must notify us in writing at least 4 weeks before you are
planning to leave. From the time we receive your notice we will deduct 4 weeks plus a $200 administrative fee.
RESIDENCE:
Service and urgent fees, if applicable, are non-refundable.
Cancellation and refund policies for any additional residence fees charged by the residence agency will adhere to the agency's specific guidelines. For the most up-to-date information, we kindly advise reaching out to the residence agency directly.
All refunds will be processed based on the original method of payment.
All refund amounts will be calculated based on the total tuition and material fee and homestay fees invoiced to the student.
If for any reason, a student is dismissed from RCIIS, no refund will be made.
Agreement
I have read and understand both sides of this Enrollment Application and wish to be accepted as a student of RCIIS. I understand and accept all enrollment conditions and refund policies.
I understand that all school activities or programs may involve personal risk of injury or death. I assume all risks and take responsibility for participating in school activities and programs. I will follow the rules of RCIIS. I release RCIIS from all claims, demands, actions, and liabilities whatsoever which I or anyone on my behalf had, now have, or may hereafter have for any reason in connection with my participation.
I, by participating in the homestay program offered by RCIIS and its homestay placement agents, do wave, release and absolve any claims against RCIIS and its directors and employees from personal injury or death, financial losses, damage, accident, or expenses resulting from my participation.
By signing this registration form, I agree to release all rights associated with any claim or dispute arose as a result of the authorized use of the my image for marketing purposes within the context of regular school activities, including but not limited to classroom activities and school organized social activities.
I understand that RCIIS may be required to submit attendance and/or proof of advancing in the program for all international students to federal government.