Online classes

Finding and joining your class is easy. First, find the name of your class below and check your student portal (https://rciis.ca/students) for the corresponding password.

Yes! You can use zoom on phones and tablets. If you use your smartphone you will be missing out on some important features, so we recommend using your computer for the best results.

For most of our classes, webcams are highly recommended. We want to keep the experience as close as possible to our in-person classes. This means communicating with your teachers and fellow students 'face to face'.

The only class where webcams are mandatory is our EAP program. To be successful in this class, students will need to complete presentations, debates, final exams, and speaking tests. Without seeing your face, the teacher will be unable to fully evaluate all of these assignments.

If you can’t hear your teacher at all, try disconnecting your headset (if you’re using one) or try using the computer speakers. If this doesn’t work, check the audio settings of your computer and make sure the volume is turned up. Restarting your computer (or smartphone) may also be a solution.

If your teacher is having trouble hearing you, make sure your microphone is properly connected and you’re not ‘muted’ at the bottom of zoom. If you still have problems, try unplugging your headset (if you’re using one) or restarting your computer.

If you get disconnected from your class, or the class closes suddenly, just rejoin the class when you can. The class will stay open for the scheduled time, so your teacher will be able to let you back in. If you are having internet connectivity problems, see if other people0 are using the same internet connection.