Cafe English

Our uniquely designed program is ideal for students interested in working in cafés, or other areas of customer service.  It bridges the gap between a language classroom and a fast-paced English-speaking work environment by allowing students to practice common workplace scenarios while obtaining specific and immediate one on one feedback from a certified ESL teacher with Starbucks barista qualification.  The students learn the language required to work at a café, and practice it daily.

Some features include:

  • Fast-paced work-related role-plays
  • Q & A meeting with café managers
  • Daily one on one feedback with instructor
  • Resume preparation and interview practice


Curriculum Topics

 The classes focus on the language skills needed in a wide range of work-related scenarios.  Some classroom topics include:

  • Dealing with customer complaints
  • Handling money
  • Making beverages
  • Customer service analysis/practice
  • Speaking with co-workers
  • Interview practice


 Methods of instruction 

  • Daily handouts with common vocabulary and expressions for class and personal study
  • Frequent hands-on, practical role-plays
  • Daily one on one, specific feedback on pronunciation, intonation, and usage of learned language
  • Differentiated Instruction (use of real objects, visuals, video, pair discussions, timed work scenarios, etc.)
  • Daily reviews




  • Upcoming Events

    • November is here!

      In November,we will have some fun filled activities for our students. As always, we will have our Farewell Party after school in the first...   Read More

    • Exciting October Events!

      We enjoyed our trip to the Bata Shoe Museum where we had a chance to see the shoe collection from around the world.  ...   Read More

    • October Events!

      Join us in the month of October when we go to the Art Gallery of Ontario, Niagara Falls, Bata Shoe Museum, Latin Dance Night...   Read More

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